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Bruce Bolger

Bruce Bolger has written 254 posts for EEA – THE BLOG

Beware of Engagement Buzzwords

When the Enterprise Engagement Alliance was founded in 2008, only a few human resources or marketing solution providers were using the term “engagement.” In fact, some company principals in the traditional incentive and recognition field openly questioned our use of the word. Today, probably a majority of incentive, recognition, survey, training and communications companies reference […]

Tony Hsieh and the ‘Holacracy’ Experiment

I guess the more successful people become, the more criticism they face. Serial entrepreneur and purveyor of happiness in business Tony Hsieh, best known as CEO of Zappos.com, is facing a surprising level of criticism for embracing the self-management concept of Holacracy at his company of about 1,500 employees. Created by another tech entrepreneur, Brian […]

Peter Hart, Recognition Leader, Reflects on Engagement Movement

I recently caught up with Peter Hart, CEO of Rideau Recognition, and asked for his thoughts on the engagement movement and its impact on the recognition field. Rideau acquired the Recognition Management Institute in 2006 and has been a consistent supporter of, and active participant in, the field’s trade organization, Recognition Professionals International, and other […]

Why Engagement is a Movement in the U.K. and Not Yet in the U.S. : An Interview with David MacLeod

While the Enterprise Engagement Alliance and its sponsors have toiled away mostly under the radar in the U.S. to promote the field of Enterprise Engagement, in Great Britain it’s another story. Backed by the commitment of David Cameron, the country’s recently re-elected Prime Minister, the topic of employee engagement, it’s safe to say, is a […]

Achievers’ Valuation Promising for Rewards and Recognition Firms

The report that Blackhawk Network paid $110 million cash for Achievers was good news for the private equity companies moving into the rewards & recognition industry (and the broader engagement space), as well as for the owners of such companies, since that valuation appears to be well beyond the standard 5-times EBITDA of most businesses, […]

Goodsnitch App Connects Employees and Customers to Help Enhance Brand Engagement

We continue to be excited by the number of tools emerging for the engagement marketplace and to learn how the founders of these tools invented them.  Recently, we shared with you information on theEmployeeApp. This app enables companies to quickly and easily inform employees about the information they need to better perform their jobs via […]

At 19% Engaged – U.S. and China Lead the World in New Buckingham Employee Engagement Index

The U.S. and China lead the world in employee engagement at 19% “fully engaged”, according to a new standardized international employee engagement index created by the Marcus Buckingham Company. Called the StandOut Global Engagement Index (GEI), the report compares employee engagement in 13 countries. Spain and Argentina ranked lowest in employee engagement. The company claims […]

Special Offer for EEA Community for E2MA 2015 Red Diamond Congress, July 20-22, Quincy MA

As indicated in the chapter on Trade Show Engagement in the 2nd edition of Enterprise Engagement: The Textbook, trade shows have become a critical tool for engaging not only customers, but also employees and vendors. This year’s Red Diamond Conference, produced by E2MA (the Exhibitor and Event Marketers’ Association), will have a special track on […]

Recent Reports Highlight Impact of Bad Bosses on Productivity and Branding

Earlier this year, this blog highlighted the damage done by bad bosses; a recent New York Times Sunday Review article entitled “Is Your Boss Mean?” written by researchers who have studied the subject, reported that mean and demeaning bosses not only make people miserable, they significantly affect the ability of employees to do their jobs […]

Employee Engagement Awards Debut in NY June 17: Free Tickets While Supplies Last!

The annual Employee Engagement Awards program, founded in the United Kingdom, is making its U.S. debut this week at the Tribeca 360 and Rooftop on June 17, where the first U.S. award winners will be announced. Matt Manners, a principal of the company producing the event, has offered up some free tickets for the Enterprise […]

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