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Bruce Bolger

Bruce Bolger has written 259 posts for EEA – THE BLOG

Amazon and the Bezos Leadership Experiment

Several weeks ago we posted a news insight article on Tony Hsieh’s bold experiment with holacracy at Zappos.com, a division of Amazon. The New York Times’ recent account of the culture at Amazon.com (see “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace” ) highlights an entirely different approach to management at the parent company. […]

Hay Group and the Engagement Talent Challenge

When a company the caliber of Hay Group says there’s a talent shortage in the emerging engagement space, that’s a problem for Hay Group and others, but an opportunity as well. See  Hay Group: Engagement Creates Talent Challenge. For those not familiar with Hay Group, it’s one of the world’s blue chip consulting firms, with […]

If Engagement Is Just Around the Corner, What Does That Mean to You?

If Engagement Is Just Around the Corner, What Does That Mean to You? You can imagine my reaction to Bret Starr’s prognostications about the engagement movement reported this week on ESM at Enterpriseengagement.org. Of course, we hear the same prediction from more and more leaders in human resources and marketing, but after many years in […]

Engagement Strategies Re-launches EnterpriseEngagement.org Portal

The redesigned Engagement Strategies mobile-responsive portal at www.enterpriseengagement.org is designed to help organizations and solution providers profit from engagement. You’ll find regularly updated news about the latest research, trends, insights, how-do information, mergers and acquisitions in all areas of employee, distributor partner, vendor, government and community engagement. Even before this new responsive design, the portal […]

Guilty As Charged: Enterprise Engagement Is About the Bottom Line

The attack we have been waiting for on the concept of engagement has finally come, after almost seven years. Although the logic and research behind the concept of Enterprise Engagement seems irrefutable to us, a scathing attack comes from U.K. human resources blogger and group HR Director for Penguin Random House, Neil Morrison. In a recent post […]

Beware of Engagement Buzzwords

When the Enterprise Engagement Alliance was founded in 2008, only a few human resources or marketing solution providers were using the term “engagement.” In fact, some company principals in the traditional incentive and recognition field openly questioned our use of the word. Today, probably a majority of incentive, recognition, survey, training and communications companies reference […]

Tony Hsieh and the ‘Holacracy’ Experiment

I guess the more successful people become, the more criticism they face. Serial entrepreneur and purveyor of happiness in business Tony Hsieh, best known as CEO of Zappos.com, is facing a surprising level of criticism for embracing the self-management concept of Holacracy at his company of about 1,500 employees. Created by another tech entrepreneur, Brian […]

Peter Hart, Recognition Leader, Reflects on Engagement Movement

I recently caught up with Peter Hart, CEO of Rideau Recognition, and asked for his thoughts on the engagement movement and its impact on the recognition field. Rideau acquired the Recognition Management Institute in 2006 and has been a consistent supporter of, and active participant in, the field’s trade organization, Recognition Professionals International, and other […]

Why Engagement is a Movement in the U.K. and Not Yet in the U.S. : An Interview with David MacLeod

While the Enterprise Engagement Alliance and its sponsors have toiled away mostly under the radar in the U.S. to promote the field of Enterprise Engagement, in Great Britain it’s another story. Backed by the commitment of David Cameron, the country’s recently re-elected Prime Minister, the topic of employee engagement, it’s safe to say, is a […]

Achievers’ Valuation Promising for Rewards and Recognition Firms

The report that Blackhawk Network paid $110 million cash for Achievers was good news for the private equity companies moving into the rewards & recognition industry (and the broader engagement space), as well as for the owners of such companies, since that valuation appears to be well beyond the standard 5-times EBITDA of most businesses, […]

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