For anyone who still doubts the emergence of engagement, the 2016 Starr Conspiracy Employee Vendor Brandscape is a wakeup call. The detailed report is a must read for anyone involved in rewards and recognition, wellness, measurement, or any aspect of talent management, culture development and perks, and is summarized on the ESM portal. The complete […]
2012 Presidential candidate Mitt Romney took it on the chin when he dared to state during the last presidential election cycle that corporations are people. While the Enterprise Engagement Alliance is unequivocally non-partisan, since engagement can benefit people of all parties, it is fair to say that great companies are indeed people – perhaps just […]
Engagement isn’t just a buzzword or a nice to have; it’s a formal business practice to achieve key goals that permeates the way organizations lead, coach, measure, communicate, teach, reward, etc. As seen in these photos, The Container Store brings the concept of Enterprise Engagement right into the home by prominently conveying its values on […]
Two articles on the Engagement Strategies Media portal at Enterpriseengagement.org particularly got our attention. One notes that Glassdoor.com says Engagement Manager is now the fourth-hottest profession, with an average annual pay of $125,000. A lot of these jobs involve customer engagement at big companies, but many also involve human resources and community engagement. Just the […]
The Work Human movement…B Corporations…the Engagement movement…Conscious Capitalism…Emotional Connectivity. These are phrases used by various organizations to promote a common theme: the importance of people in business. The WorkHuman movement was launched recently by Globoforce, a leading recognition company, which is now holding an annual conference under that theme. B Corporations is a concept developed […]
I guess the more successful people become, the more criticism they face. Serial entrepreneur and purveyor of happiness in business Tony Hsieh, best known as CEO of Zappos.com, is facing a surprising level of criticism for embracing the self-management concept of Holacracy at his company of about 1,500 employees. Created by another tech entrepreneur, Brian […]
Engagement has implications that go beyond just our daily business. The British believe it is for the well-being of society by creating a better workplace for employees. We, being Americans, also believe it’s about creating a better place for customers and the distribution partners and vendors who help companies succeed. On a more granular level: […]
Having started working with my EEA colleagues and faculty on this concept of Engagement as far back as 2007, I’ve met my share of skeptics, both on the corporate and engagement solution-provider side. On the corporate site, I’ve heard such comments as, “It’s too warm and fuzzy.” From solution providers I’ve heard, “It’s just another […]
Issues related to employee and customer engagement are at the top of the list of CEO challenges worldwide, according to CEO Challenge 2015, an annual survey of CEO’s created by The Conference Board. According to the report, CEO’s are focused on achieving sustainable business through a “longer term focus on capacity-building and the development of […]
Several powerful forces have been pushing, glacier-like but steadily, toward making engagement the same kind of movement in the U.S. as is now developing in Great Britain. The first impetus was research that started coming out of academia in the U.S. and in Great Britain in the 1990s indicating a link between customer and employee […]