It doesn’t take a market researcher to see that the use of points-based programs is surging.
You can now earn points for doing just about anything: even Microsoft offers points to people who browse the web using its search engine, Bing. A group of casinos, including Caesars, Harrah’s, Bally’s, Flamingo, Showboat and many more, have been running full page [...]
This excellent article in Hotel News Now, Engaged Employees Drive Guest Satisfaction, demonstrates the clear economics of linking employee culture to the customer brand. The article reports on a panel discussion entitled “How the Game Has Changed: Rewards and Incentives,” held recently at the 6th Annual HR in Hospitality Conference & Expo at the Hyatt [...]
The Enterprise Engagement Alliance has created a useful tool to help organizations benchmark their engagement strategies. It takes under 10 minutes to complete, and results are instant and confidential. You do not have to register or reveal your company name. The tool enables you to see how your company’s strategies measure up against best practices. [...]
Enterprise Engagement involves a wide variety of strategies, tactics, tools and technology. The EEA’s goal is to assemble leaders in all areas, from human capital and communication to rewards & recognition and technology, to help create an industry of solutions for organizations that understand the power of engagement but need help with various areas of implementation.
Two [...]
Having had the opportunity over the past year to meet with dozens of senior managers at large companies who have begun the engagement journey, the need for a formal framework for implementation has become increasingly clear. As a result, the EEA has created a training and facilitation process for corporations, not-for-profits, management consulting and marketing [...]
The Enterprise Engagement Alliance’s growing library of Curriculum webinars is now available at EnterpriseEngagement.org/webinars.
Access is FREE!
These webinars cover an increasing number of topics related to Enterprise Engagement; many more will be added this year. Many thanks to our sponsors.
All about price?
I heard WCBS Newsradio and Wall Street Journal reporter Joe Connolly say the other day that price has become everything…
Not so. Look at the performance of Whole Foods over the last year, whose stock has provided a handsome return for investors. People will pay more for a pleasant, quality experience. Shopping for Christmas [...]
Now that 2011 is officially in the books I thought I’d bring everyone up to speed on the work that was done last year and hint at some of the great stuff planned for 2012.
As you know, the Enterprise Engagement Alliance has a clear, ambitious mission: to help support a new formal business practice required [...]
The study, practice and application of Enterprise Engagement has been growing at a rapid pace. New information, new case studies, and new research is constantly being developed and updated. With all this new information we needed to make it easier for our partners and friends to find the information they need quickly and [...]
The Enterprise Engagement Alliance has created a simple tool that any company can use for free to almost instantly benchmark its engagement efforts against best practices and an aggregate of other organizations using the tool.
You can test it at http://www.eewidget.com/eebenchmark
Simply fill out the questionnaire, click on submit, and the results come up instantly. Complete confidentially [...]