Despite all the talk about employee and customer engagement, this field remains in its infancy. Very few companies have enterprise-wide engagement strategies, and those that do wouldn’t even agree upon the nomenclature used to describe their efforts. But now, forces more powerful than we anticipated may be further propelling the emergence of this field. Many […]
The news of the Achievers sale has already spread across the incentive and recognition business. Here are some initial thoughts: Blackhawk is poised to become a major player in the incentive and recognition business. It is one of the only publicly-held company in the field (Aimia being another), based on its enormous gift card business. […]