Training
Customer Experience Meets Employee Engagement
The Marcus Evans Customer Experience Conference in Chicago, July 17-18, will include a special half-day presentation of the Enterprise Engagement Alliance curriculum on July 16, as well as several sessions on connecting the employee and customer experience.
The high-level program attracts chief executives, vice presidents, directors and senior managers from the consumer products, [...]
The Next Generation of Meetings: Bringing Together Customers and Employees
Meeting planners get ready for a new type of meeting bringing together customers and employees.
As more and more organizations understand the importance of connecting the customer and employee brand, I think we can expect more meetings like the one depicted in a currently running GE television ad we recently featured on the EEA portal home [...]
New EEA Supporters Are Leaders in Assessment and Learning
Enterprise Engagement involves a wide variety of strategies, tactics, tools and technology. The EEA’s goal is to assemble leaders in all areas, from human capital and communication to rewards & recognition and technology, to help create an industry of solutions for organizations that understand the power of engagement but need help with various areas of implementation.
Two [...]
Marcus Evans Enterprise Engagement Curriculum Schedule
For those of you who prefer live learning events, the EEA will present half-day programs a day before the following upcoming Marcus Evans events:
Internal Branding, Miami, April 17-18, 2012
Internal Branding Canada, Toronto, May 1-2, 2012
6th Annual Open Innovation, Chicago, April 17-18, 2012
These seminars are specifically designed for organizations seeking an introduction to engagement and learning [...]
Melanie Lewis Helps EEA Launch Consulting/Training Service
Having had the opportunity over the past year to meet with dozens of senior managers at large companies who have begun the engagement journey, the need for a formal framework for implementation has become increasingly clear. As a result, the EEA has created a training and facilitation process for corporations, not-for-profits, management consulting and marketing [...]
Curriculum Webinar Recordings Now Available
The Enterprise Engagement Alliance’s growing library of Curriculum webinars is now available at EnterpriseEngagement.org/webinars.
Access is FREE!
These webinars cover an increasing number of topics related to Enterprise Engagement; many more will be added this year. Many thanks to our sponsors.
Engagement in Action
While I haven’t yet seen any major business publications cover the emerging area of engagement, the traditional trade media is on it.
Recent articles in publications as diverse as the HR Executive (here and here), Corporate Meetings and Incentives, Training, and the American Management Association have featured articles on various aspects of engagement. Even more telling [...]
New Curriculum Module and Webinar on Science of Rewards and Recognition
When to use cash as an incentive? When to use non-cash? Perennial questions for many managers and leaders. If only there was somewhere you could get unbiased and fact-based information?
Now Get The Facts
Drawing upon extensive research, The Incentive Research Foundation, with a sponsorship from Canon Special Markets, and working with the Enterprise Engagement Alliance has [...]
The Enterprise Engagement Curriculum
The Enterprise Engagement Alliance curriculum will be rolled out in a series of webinars throughout the next 12 months, focusing first on key audiences and then more specifically, the tactics related to Leadership, Communications (digital, print, face-to-face, promotional products, etc.) Training, Rewards and Recognition, Culture, etc.
These tactical areas are being funded by the generous support [...]
World’s Most Complete Engagement Education Set for Oct. 4, 5, 6
We know this is last minute – but it’s still worth your time and attention.
This week at the Motivation Show is the 5th Annual Conference on Connecting Engagement, Loyalty & Financial Results. This is the world’s most complete education program covering all of the key areas of engagement by audience and tactic.
Held at the McCormick [...]
New Benchmarking Tool
It's Free, confidential, and takes less than 10 minutes!
The EEA Social Footprint
Peppers & Rogers – Strategy Speaks
- Extreme Trust in Action: Comcast Misses an Opportunity May 21, 2012
- Looking for Trustability Examples... May 21, 2012
Incentive Intelligence – I2I
- Fistful Of Talent and NY Times May 21, 2012
- If You’re NOT an EXPERT – Don’t Weigh In May 21, 2012
ROI of Engagement – Catalyst Performance Group
- Deja Vu, All Over Again May 21, 2012
- Engagement Drives Earnings Per Share (EPS). "Right, prove it to me." May 21, 2012
Globoforce Blog
- Cultivate Your Talent. But Find It First. May 21, 2012
- On the Eve of the HR Data Revolution May 21, 2012
