Despite all the talk about employee and customer engagement, this field remains in its infancy. Very few companies have enterprise-wide engagement strategies, and those that do wouldn’t even agree upon the nomenclature used to describe their efforts. But now, forces more powerful than we anticipated may be further propelling the emergence of this field. Many […]
A lot of people feel a certain unease about analytics, including the EEA’s Social Media Editor Paul Hebert, who is an active blogger on human resources and Principle of his own consulting firm. In a recent blog post, Why I don’t Really Like the Whole Analytics and Big Data Thing in HR, he raises some […]