The Enterprise Engagement Alliance has announced the launch of the Engagement University, the first formal curriculum and certification program on Engagement throughout the organization. It will be held in conjunction with the Rewards & Recognition Expo and Engagement Pavilion, featuring leading exhibitors of reward, recognition and engagement products and services. Based on the Enterprise Engagement [...]
More and more people want a piece of engagement. The advertising and mobile devices industries, point-of-sale, gamification technology – they all tout the engagement capabilities of their respective platforms. A gamification group has even created an Engagement Alliance. Those involved with HR, recognition and incentives now refer frequently to employee engagement. Forrester, the research firm, [...]
An alliance of leading marketing, incentive and motivational-event companies announces the formation of The Engagement Agency to provide full-service engagement solutions to businesses and organizations. The launch of The Engagement Agency demonstrates the increasing importance of the emerging field of engagement, joining a small but growing coterie of agencies specifically focused on engagement across the [...]
Here’s an important update from the Enterprise Engagement Alliance about our new online test, certification and training program – an education partnership with Marcus Evans, the worldwide business education company. Engagement is No Longer a Journey The Enterprise Engagement Curriculum now provides a clear roadmap for strategy implementation through an online learning platform, test and, [...]
The new Enterprise Engagement Alliance Good Company Stock Index, produced by human resources analytics leader McBassi & Co., isn’t for day traders. In fact, in its first three days, the “bad” companies are leading the “good companies.” What we expect to support over time (a three- to five-year period) is that organizations with highly engaged [...]
As any follower of the EEA understands, we believe that a practical framework for implementation is essential to any field. Almost every established profession – from accounting to zookeeping – has an expected framework through which to address issues. Yet almost everyone involved with the development of engagement strategies complains of having to find their [...]
Any follower of the Enterprise Engagement Alliance knows we not only believe Engagement will become a formal business field but that someday we will see hundreds if not thousands of Engagement agencies, perhaps even one day rivaling the number of traditional ad agencies. If one believes in capitalism, one has to expect that sooner or [...]
Remember in school when some kids didn’t want to hang out with other kids? Apparently it’s not much different in business. Over the past two months, two different potential sponsors for the Enterprise Engagement Alliance expressed reservations because they felt we have too many sponsors in the rewards & recognition space. One wrote me an [...]
Two unrelated trade shows and associations have recently changed their names to include the term “engagement,” providing yet more proof that engagement is emerging as a critical business topic. The 30-year-old American Teleservices Association (ATA) is now the Professional Association for Customer Engagement (PACE). “As social media and cloud-based technologies radically transform customer expectations, we feel that customer [...]
Gary Rhoads, currently the Stephen Mack Covey Professor of Marketing and the Associate Director of Entrepreneurship Center at Brigham Young University, joins the Enterprise Engagement Alliance curriculum group as Academic Advisor. He will advise the EEA on its curriculum development on Enterprise Engagement for businesses, as well as the creation of an education program for [...]