The New York Times continues its recent focus on highlighting the importance of the human side of capitalism. This past week it featured (on the cover of its Sunday News in Review section) an article entitled, “Rethinking Work” written by Barry Schwartz, a psychology professor at Swarthmore College, based on his upcoming book, Why We […]
The attack we have been waiting for on the concept of engagement has finally come, after almost seven years. Although the logic and research behind the concept of Enterprise Engagement seems irrefutable to us, a scathing attack comes from U.K. human resources blogger and group HR Director for Penguin Random House, Neil Morrison. In a recent post […]
Earlier this year, this blog highlighted the damage done by bad bosses; a recent New York Times Sunday Review article entitled “Is Your Boss Mean?” written by researchers who have studied the subject, reported that mean and demeaning bosses not only make people miserable, they significantly affect the ability of employees to do their jobs […]
Check out the theEMPLOYEEapp and you’ll see not only a logical way to improve communication across the organization, but just one more sign of the emerging multi-billion-dollar engagement field. When one considers all of the engagement tools and services – from leadership training and recruiting to coaching, assessment, communications, learning, innovation, rewards & recognition, analytics, […]
Over the last few weeks, two of the leading U.S. recognition firms, Achievers and TharpeRobbins, have appointed as CEOs human resources veterans who both recently held top management positions at Kenexa, a large human capital management firm now owned by IBM. Is this a coincidence? Achievers is primarily owned by Sequoia Capital, one of the […]
Engagement has implications that go beyond just our daily business. The British believe it is for the well-being of society by creating a better workplace for employees. We, being Americans, also believe it’s about creating a better place for customers and the distribution partners and vendors who help companies succeed. On a more granular level: […]
Creating a culture of innovation in which all employees and customers are allowed to submit ideas and collaborate on them to create products and solve problems is a highly engaging strategy: While innovation itself requires engagement to succeed, just being asked for their ideas demonstrates to people that their knowledge and expertise is valued and […]
Over the past year or two we’ve seen a surprising increase in the number of different types of technologies and services touting their ability to address various areas of customer, employee and distributor partner engagement – from leadership, coaching, assessment and communications to collaboration, innovation, rewards & recognition and analysis. In light of this, Engagement […]
Organizations often confuse the symptom with the underlying disease. By putting the power of crowd-sourcing into the hands of consumers and employees, social networking has indeed shifted the power in a way most organizations never thought possible. As a result, every major company is spending millions on implementing a social networking strategy to put the […]
If you still doubt how the emerging field of engagement is affecting traditional marketing, listen to this. One of the companies involved with the Enterprise Engagement Alliance is a long-standing integrated marketing agency that moved away from focusing solely on meetings and incentives several years ago to provide a more broad-based, solutions-oriented performance improvement services. […]